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Rues de Londres
Rues de Londres

Terms & Conditions

1. Company Information
This website, ETA Fast, is operated by One Border Ltd, registered in the United Kingdom under company number 16350527. Our company provides assistance services for obtaining the UK ETA (Electronic Travel Authorisation) through a personalised live video support system.


2. Purpose
These Terms & Conditions of Sale (T&Cs) define the conditions under which ETA Fast offers its services, as well as the rights and obligations of both parties within this framework.


3. Services Provided
ETA FAST offers two levels of assistance for UK ETA applications:

  • Premier Service: Full support via video call – £30 + £16 government fee

  • Majesty Service: Absolute priority processing – £100 + £16 government fee

The £16 government fee corresponds to the official cost of the ETA and is fully transferred to the UK government. It is non-refundable.


4. Orders
Orders are placed exclusively online via the website www.etafast.com.
The customer selects the desired service, provides the required information during the call, and completes payment by credit card.


5. Payment

Payment is made exclusively by credit card via our secure payment provider Stripe, on behalf of One Border Ltd. The transaction will appear on your bank statement as ETA Fast.


6. Delivery Times

  • For the Premier Service, the ETA is usually delivered within a few hours and up to a maximum of 72 hours.

  • For the Majesty Service, your ETA is handled with absolute priority. Subject to UK authorities’ approval, your ETA can be delivered within just a few minutes. 


7. User Declaration and Responsability, Right of Withdrawal

By purchasing or using this service, the client expressly confirms that all information provided is, to the best of their knowledge, true, accurate, and complete.

The client acknowledges that they alone are responsible for the truthfulness of the declarations made, particularly concerning sensitive topics such as criminal history or immigration violations.

ETA Fast acts solely as an intermediary and cannot be held liable for any false or misleading information provided by the client, nor for any consequences arising from such declarations.

By using this service, the client agrees to these terms without reservation.

In accordance with applicable laws, the right of withdrawal does not apply to services that are fully performed before the end of the legal withdrawal period.
By placing an order, the customer expressly waives their right of withdrawal for services executed immediately.


8. Liability
ETA Fast acts solely as a support service provider and is not affiliated with the UK government.
We do not guarantee the acceptance of ETA applications by UK authorities and cannot be held liable in the event of refusal or delays originating from them.


9. Personal Data
Client data (passport, ID photo) is processed in accordance with our Privacy Policy.
Calls are never recorded. Documents are deleted after processing, unless legally required to retain them.


10. Governing Law & Jurisdiction
These Terms & Conditions are governed by UK law. Any dispute regarding their interpretation or execution falls under the exclusive jurisdiction of the competent UK courts.


11. Contact
For any questions or complaints, you may contact us at the email address listed on our Contact page.

UK ETA Application

Need an ETA for the United Kingdom?

Forget forms and apps. With ETA Fast, apply for your Electronic Travel Authorization for the UK in just a few minutes through a quick call — no waiting, no stress.

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